Support

Supported models

This page contains support information for the models shown below.

Applicable models:

U76 Series:  55U7653DB,  48U7653DB,  40U7653DB
S36 Series:  55S3653DB,  40S3653DB,  32S3653DB
W15 / L15 Series:  40L1553DB,  40L1533DB,  32W1533DB
D15 Series:  32D1533DB,  24D1533DB
D13 Series:  22D1333DB

Contact information

Exertis

Call Center :+44-845 094 3756

Email :Toshibaservice@TV-assist.co.uk

Manuals / Firmwares

U76 Series

Click to expand
U76 Series

Operating Instruction

Download File (2015/9/18)
File name: 48U7653DB_OPERATING_INSTRUCTIONS.pdf (1.6MB)

Download

Quick Start Guide

Download File (2015/9/11)
File name: 48U7653DB_QUICK_START_GUIDE.pdf (2.1MB)

Download

Stand Instruction

Download File (2015/9/14)
File name: 48U7653DB_STAND_INSTRUCTION.pdf (3MB)

Download

Firmware

There are currently no firmware update files available. The latest update files are listed here as they become available.

W15 / L15 Series

Click to expand
W15/L15 Series

Model: 40L1533DB

ON-Line Manual

Download File (2016/2/2)
File name: L1533-40-Englsih.pdf (3.6MB)

Download

Quick Start Guide

Download File (2016/2/2)
File name: QSG-L1533-40-A.pdf (6.7MB)

Download

Model: 32W1533DB

ON-Line Manual

Download File (2016/2/2)
File name: D_W1533-32-English.pdf (3.9MB)

Download

Firmware

There are currently no firmware update files available. The latest update files are listed here as they become available.

D15 Series

Click to expand
D15 Series

Model: 24D1533DB

ON-Line Manual

Download File (2016/2/2)
File name: D1533-24-English.pdf (4.1MB)

Download

Quick Start Guide

Download File (2016/2/2)
File name: QSG-D153x-24-A.pdf (2.3MB)

Download

Model: 32D1533DB

ON-Line Manual

Download File (2016/2/2)
File name: D_W1533-32-English.pdf (3.9MB)

Download

Quick Start Guide

Download File (2016/2/2)
File name: QSG-D_W153x-32-A.pdf (2.1MB)

Download

Firmware

There are currently no firmware update files available. The latest update files are listed here as they become available.

D13 Series

Click to expand
D13 Series

ON-Line Manual

Download File (2016/2/2)
File name: D1333-22-English.pdf (6.5MB)

Download

Firmware

There are currently no firmware update files available. The latest update files are listed here as they become available.

Greening of Products

RoHS

The EU legislation on the make-up and recycling of electrical products has forced the technology industry to move environmental issues to the very top of its agenda. Various legislation and directives are currently being implemented across EU member countries with the aim of reducing the amount of waste electrical and electronic equipment and chemicals that go into land fill sites.

As part of this activity, a major piece of legislation came into effect on 1st July 2006 known as the EU Directive on "Restriction of the use of certain Hazardous Substances in electrical and electronic equipment" (RoHS). This Directive states that after July 1, 2006, most new electrical and electronic equipment cannot be sold in the EU if it contains any of the following substances (above specific concentrations (w/w)) at homogeneous material level:

Lead (0.1%)
Mercury (0.1%)
Cadmium (0.01%)
Hexavalent Chromium (0.1%)
Polybrominated biphenyls (PBB) (0.1%) Polybrominated diphenyl ethers (PBDE) (0.1%)

REACH

The European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007.

Compal will meet all REACH requirements and we are committed to provide our customers with information about the chemical substances in our products according to REACH regulation.

Based on Compal's Commitment to put concern for the environment as a priority in all our business activities so as to protect people's safety and health as well as the world's natural resources, Compal supports the overall goal of REACH and is committed to comply and to fulfil all legal obligations.

Open-Source Software Information

Exertis

Call Center :+44-845 094 3756

Email :Toshibaservice@TV-assist.co.uk